Customer Service Information
Hello! My name is Nancy
and I am the Designer of Baby Love Diaper Cakes.
Here at Baby Love Diaper Cakes, I am dedicated to giving
you the highest quality Diaper Cake & Baby Gift products.
Every item is hand made in a smoke free environment
and what makes my baby products different than most,
is that mine are unique and special.
I take the time to hand pick all my products to make sure they are
all completely new, usable and of top quality.
And you will find the highest quality details in all my products...
from the baby items down to the detailed themed ribbon!!
And...All Diaper Cakes & Gifts are made with LOVE!
I take pride in the fact that when you give your special
someone a gift from Baby Love Diaper Cakes,
you are giving them a wonderful product that will put a Smile on their face!
When you give one of my diaper cakes, wreaths or baby gifts,
rest assure that no one will be giving the exact same gift as you!
Please Visit My Site and Take a Look at
All My Wonderful Baby Gift Products.
I Have Been Designing Diaper Cakes for Family and Friends for over 20 Years!
I am extremely passionate and creative in what I do
and I truly believe it shows in all of my creations!!
Thank You, Nancy
Feel Free to Call Me Personally to Talk About Your Special Gifts!
Visit Us On Facebook
Personalization & Embroidery
A New Website Page is Now Available for Embroidery Options & Photos.
If you would like embroidery for your special baby gift,
please email me or telephone me anytime to discuss your order.
Personalized Embroidery is available on any Baby Bibs, Onesies,
Burp Cloths, Baby Blankets for an additional Cost.
It can include the Baby's Name, Birth Date and Weight/lbs. or any saying that you want.
Special themes and patterns can be included as well at no extra charge.
Please allow for 1-5 days for all embroidery.
I Offer Free ground shipping in the continental United States for any
Custom Ordered Diaper Cakes over $100.
Any other baby gifts and diaper cakes ship at a flate rate of $9.95.
Click Here: for Map of FedEx Delivery Times
International, Canada / Puerto Rico & APO Shipments
An additional charge of $35 must be applied to all shipments going to Canada,
Hawaii, Alaska, Virgin Islands, Puerto Rico, & other US Territories.
Your package will be shipped via U.S. Post Office Priority Mail.
From past shipping experience to these locations,
Shipping could take up to a month to deliver via parcel post.
So with the additional fee, you will be splitting the shipping cost.
Please email me for any APO/Military Base Shipments.
I do offer Expedited shipping. Additional fees may apply.
Please email me with your shipping delivery deadline and location for a quote.
Thank you, Nancy
Shipments will be processed immediately after payment has been received.
Canadian and all International buyers must pay for any Broker, Duty and Customs Fees.
Overseas buyers must contact me about shipping charges prior to purchasing.
Burt's Bees® products are excluded from International addresses.
I am not responsible for any delays/errors once a package has been shipped,
Including weather delays, delivery driver error, or incorrect address.
If you live in a gated community, apartment complex, or other neighborhood and
A delivery notice is left, you are responsible for making arrangements for delivery.
All items are guaranteed. Should you need to return your item,
please contact me PRIOR to returning. Any returns must be shipped within its original shipping box.
It must also be originally assembled in tact within its
original packaging bag, unused/unassembled and be received within 7 days of delivery.
A refund will be issued after the item has been returned
minus a 20% of Total order processing fee and shipping costs.
There are no refunds issued on any diaper cake that is Customized and items that are
personalized, such as favors and any embroidered item.
(This includes cancellations of a product already in progress)
Any cancellation of an order must be done prior to completion
and before final photo is sent by email.
Your privacy is very important to me. Similiar to most websites today,
Cookies are used to track anonymous visitor stats.
I do not share any personal information you may give to process your order with any outside party.
Payment must be made for all Custom Orders prior to shipping. Orders including
Custom Embroidery must be paid for prior to designing.
Embroidery work can not be undone once an item has been embriodered.
PayPal, Credit Cards, Money Orders, Cashier's and Personal Checks are accepted.
You don't need to have a Paypal account to use the Checkout Process with your credit card.
All Financial Payment Information is maintained only by Paypal.
When you pay through PayPal and don't have an account, don't worry,
PayPal will guide you through their safe and secure checkout step-by-step.
This is a safe way to pay without giving out any personal financial information or card numbers.
I provide either a Paypal invoice or a website link for purchasing of any custom orders.
Please Note: For Personal Checks or Money Orders, shipment will be made after payment has cleared.
All orders will be processed immediately after confirmation of payment.
There will be a fee of $35 for any Returned Checks due to insufficient funds.
2 Locations to serve you:
Spring Hill, Florida (Hernando County) / Tampa Florida
Philadelphia & Surrounding Bucks County Areas, Pennsylvania
Telephone: (352) 293 - 2020 (Available 7 Days a Week)
This is an outbound estimated FedEx ground delivery time line from Florida to your location.
Alaska, Hawaii and APO/Military delivery time is 2-8 weeks by US Post Office Parcel Post.
Expedited Delivery of US Post Office Priority Mail is highly recommended for these areas.
Webmaster & Website Designed by Nancy 2006-2014
All Photos on this Website are Copyrighted!